TY  - BOOK
AU  - Black,Graham
TI  - The engaging museum : : developing museums for visitor involvement 
SN  - 9780415345576
AV  - AM7. 2005
PY  - 2005///
CY  - London ; New York
PB  - Routledge
KW  - Museum attendance -Evaluation
KW  - Museum exhibits -Evaluation
KW  - Museums - Environmental aspects
N1  - Also available online; Includes bibliographical references and index
N2  - This very practical book guides museums on how to create the highest quality experience possible for their visitors
ER  -